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Product Description
Total E-Mail Marketing shows how to run effective e-mail campaigns aimed at both customer acquisition and retention. The book covers much more than simply guidelines on e-mail creative. It explains how to plan and execute e-mail campaigns which integrate with other online and offline communications.
The author draws on expertise and examples from leading European practitioners to detail practical tips to improve campaign results. Packed with case studies from… More >>
December 29th, 2009 at 1:20 pm
There isn’t a single aspect to email marketing that is not being covered in ‘Total E-Mail Marketing’. From list building to bounce handling, from legal constraints to result tracking, Dave Chaffey covers all the subjects you would expect to find in this book. Yet, is it an engaging read? Unfortunately, it is not.
There is no doubt that Dave Chaffey is an experienced online marketing professional. And he has made an honorable attempt to compress all there is to know about email marketing into the 248 pages of this book. So if you’re looking for a reference book to quickly look up what you need to know about RSS or subject line creation, then this book is the right choice for you. However, if you’re looking for an all-encompassing view on selling products or services via email, then ‘Total E-Mail Marketing’ will probably give you a hard time. Chaffey’s style does not entice the reader to think about his subject matter. Instead he keeps piling up all the material he could get a hold of – test results, reports, studies, customer feedback – without providing any overarching philosophy or strategy to follow. If email marketing was as boring as reading through this book, I don’t think anyone would volunteer to do it professionally.
Rating: 3 / 5
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